We do take on certain wholesale orders. Please message me or email velvet@velvetvolcano.co.uk for more details.

We try to be as size inclusive as possible with our standard sizes (XS-4XL & XXS-5XL) and we also offer a made to measure service, where all of our items can be made to your specific measurements, from baby to adult and everyone in between.

Absolutely! Most listings will have lots of custom colour options, but if what you want isn't listed, firstly, check out our website as we have even more options there, but you can also message us with your custom requests too!
We currently have 44 acrylic yarn shades (with many also available in cotton for an extra charge). Our colours include:
Classic Brights, Vibrant Pastels, Neons, Muted Pastels, Mid Tones, Rich Dark Tones, Neutrals and Grayscale.

All crochet items come with a care card which states the size, material content and care instructions. Most are suitable for machine washing at 30 degrees on gentle cycle and tumble drying at low temperatures or drying flat, but some items have special care instructions so please take note when buying of the care details in the listing.

Crochet items are wrapped in pink tissue paper & finished with a crochet flower tie (or eyeball if you're purchasing an item from our Eye See You collection) that can be reused as a choker, wrap bracelet, headband etc. All orders also come with a free sticker or badge. They are then shipped either in a recyclable pink mailing bag, a strong paper mailing bag or in a cardboard box.